Asset and network are different things
The asset is what you're sending, such as USDT. The network is the blockchain it moves on. Many assets exist on several networks, and each version is only understood by addresses on that same network.
- Check the asset name
- Check the network name
- Both must match the deposit page exactly
Why the same-looking address isn't proof
Addresses on Ethereum, BNB Smart Chain, Polygon and several other networks share one format (0x followed by 40 characters). An address that looks right can still be on a network the destination doesn't support.
Copy, then compare
Always copy the address from the deposit page in your signed-in account. Some malware replaces copied addresses, so compare the first and last six characters in your wallet before confirming — or use the address checker.
- Never retype an address by hand
- Never use an address from a chat or an old email
- Compare the start and end every time
Minimums and small tests
If the deposit page shows a minimum, a transfer below it may not be credited — so a small test transfer isn't always possible. Read the minimum first.
After you send
Keep the transaction hash. Your deposit moves through waiting, confirmation and review before your wallet is credited. The status guide explains each step.